Privacy Policy for DawnNatural LLC
Effective Date: 01/01/2022
At DawnNatural LLC (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from our website, dawnnatural.com (the “Site”). By using our Site, you agree to the terms outlined below.
1. Personal Information We Collect
We collect various types of information to enhance your experience with our store and improve our services. This information includes:
- Order Information: When you place an order, we collect your name, billing and shipping address, payment details, email address, and phone number.
- Account Information: When you create an account, we collect your username, email, password, and order history.
- Device Information: We automatically collect information about your device when you visit our Site, such as your web browser, IP address, time zone, and cookies installed on your device.
- Cookies: Cookies are small data files that are placed on your device and help us remember information about your browsing session.
2. How We Use Your Information
We use the personal information collected for the following purposes:
- To process and fulfill your orders, including payments, shipping, and order confirmations.
- To communicate with you regarding orders, updates, promotions, and customer service inquiries.
- To monitor for fraud and ensure secure transactions.
- To improve and optimize our website and customer service.
- To comply with legal obligations and protect our rights.
3. Payment Processing
We use Stripe as our payment gateway to securely process your payments. Stripe collects and processes your payment information, such as credit card numbers, in accordance with their privacy policy. We do not store your full payment information on our servers.
For more details on how Stripe handles your payment data, please visit Stripe’s Privacy Policy.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we share your information with certain trusted partners, including:
- WooCommerce: Our eCommerce platform that powers our online store.
- Payment Providers: Stripe, to securely process your payment transactions.
- Shipping Partners: To fulfill your order and deliver products.
- Analytics Services: We use Google Analytics to understand how customers use our Site and to improve our services.
We may also share your information to comply with legal obligations, respond to lawful requests, and protect our rights.
5. Security
We take reasonable measures to protect your personal information. Our Site uses SSL (Secure Sockets Layer) encryption to secure your transactions, and we follow industry-standard practices to protect your data from unauthorized access or disclosure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, except where we are required by law to retain it.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails.
7. Cookies and Tracking Technologies
Our Site uses cookies to enhance your experience. You can disable cookies through your browser settings, but this may affect the functionality of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Address: 1093 Bronze Hill Ave, Santa Teresa, NM 88008
Store Name: DawnNatural LLC
Phone: +1 (323) 329-7659
Email: support@dawnnatural.com