Shipping Policy for DawnNatural LLC
At DawnNatural LLC, we strive to ensure that your order is processed and delivered to you as quickly and efficiently as possible. Please review our shipping policy below for more details on shipping rates, delivery times, and other important information.
1. Order Processing Time
- All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
2. Shipping Rates and Delivery Times
We offer the following shipping options for orders within the United States:
Standard Shipping (3-5 Business Days)
- FREE for orders over $50.00.
- $6.95 for orders under $50.00.
- Arrives in 3-5 business days.
- Ships via UPS, FedEx, or Postal Service.
2nd Day Express Shipping (2-3 Business Days)
- Available for $8.95.
- Arrives in 2-3 business days.
- Ships via 2nd Day Express.
- Not available for P.O. Boxes.
3. Shipping to P.O. Boxes, Hawaii (HI), Puerto Rico (PR), Alaska (AK), APO, and FPO Addresses
- Orders to P.O. Boxes, Hawaii, Puerto Rico, Alaska, APO, and FPO are shipped via USPS.
- Standard shipping rates and delivery times apply.
4. Shipping Restrictions
- We currently do not offer international shipping. Shipping is only available within the United States.
- We do not ship to destinations outside the U.S.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s status through the carrier’s website (UPS, FedEx, or USPS).
6. Delivery Delays
While we make every effort to ensure your order arrives on time, please note that delivery times are estimates and may be impacted by factors beyond our control, such as inclement weather, carrier delays, or high shipping volumes during peak seasons.
7. Missing or Lost Packages
If you believe your order is lost or has not been delivered within the estimated timeframe, please contact us at support@dawnnatural.com. We will work with the carrier to investigate and resolve the issue.
8. Contact Us
If you have any questions or need further assistance regarding shipping, please contact our customer service team:
- Phone: +1 (323) 329-7659
- Email: support@dawnnatural.com
- Address: 1093 Bronze Hill Ave, Santa Teresa, NM 88008